Practice Information

Opening Times

Half Day Closures

We are closed from 12:00 in the afternoons on the last Wednesday of some months of the year, for team training and development.

For the year 2023 that is the following dates:

Normal Consulting Times (by Appointment) 

Each doctor holds a morning surgery and afternoon/evening surgery. Each doctor has one training and administration day per week when they do not see patients. This is not the same day each week and varies from Monday to Friday.

Accessing Your GP 

You can phone or call into reception from 8am every day (Monday to Friday) to make an appointment. We currently offer same day telephone appointments and if the clinician needs to see you face to face they will arrange that with you directly. Nurse appointments for long term conditions are bookable up to 3-months in advance

(the following section regarding online booking is not relevant due to Covid-19, this advisory note will be removed when we resume online bookings)

We are now able to offer an online service to enable you to book appointments, order repeat medication and view your medical records.  You will need to call into the practice to complete a registration form to the online service once this has been agreed by the GP, you will be given a sheet with your unique registration details.

One you have registered with the service you can go online to order your repeat medication and if you are signed up for Electronic Prescribing with a Pharmacy, once issued the prescription will go straight to the Pharmacy so there would be no need to call into the practice to order or collect your prescriptions.

Online appointments can also be booked, at the moment we are only doing this for afternoon appointments which can be booked one week in advance, we will review this as the system is used more.  

You can also view your medical records to see your current medication, immunisations and allergies.

Summary Care Record

We have enabled Summary Care Records (SCR), allowing emergency services i.e. A&E, Walk In Centres and out of hours providers being able to view your medication, allergies and adverse reactions only.  Your consent will be required from the emergency services before they can access your records.  If you do not want your SCR to be accessible then call into the practice and sign an opt out form and your SCR will be removed from the system.

CQC

We had our CQC visit on the 26 June 2017 and were rated as GOOD, you can read the full report by accessing: http://www.cqc.org.uk/sites/default/files/new_reports/AAAG5510.pdf

All patients are to have named GP, for ease of administration your named GP is the same as the GP you are registered with.  This does not prevent you from seeing any GP it is merely an administrative issue.

We have a Patient Participation Group (PPG), if you are a patient and are interested in joining, please contact the Practice Manager, Simon Turton, who will put you on the waiting list.

NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below.  However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time the doctors spend working in the practice and should not be used to form any judgement about GP earnings nor make any comparison with any other practice.

Now we are live with the General Data Protection Regulations (GDPR), we have produced our Fair Processing Notice which can be picked up from reception.  This explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system.

The notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately.

PUBLICATION OF EARNINGS - 2021/22

All GP practices are required to declare the mean earnings (e.g. average) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working at the surgery in the last financial year before tax and National Insurance was £76,319.This is for 5 part time GPs and 1 locum GP who worked in the practice for more than 6 months.